Frequently Asked Questions

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Yes, we don't take any fees for opening an account.

Yes, we prioritize security. We use advanced encryption, multi-factor authentication, and fraud detection tools to keep your accounts and personal information safe. We also offer account alerts to help you monitor your transactions.

Get the registration form by clicking on the Sing Up button on the top bar. Provide all information and click on the Sign Up button.

No, we don't provide our account holder's information to any third-party organization.

We have several loan plans. Choose the best plan suitable for you and just click on the Apply Now button and put the amount.

We have several FDR plans. Choose the best plan suitable for you and just click on the Apply Now button and put the amount.

If your debit card is lost or stolen, please immediately call our customer service team or use the "Report Lost Card" feature on our mobile app to lock your card and prevent unauthorized transactions.

Mobile deposits typically take 1-2 business days to process. However, certain deposits may be subject to longer processing times depending on the type of check or account status.

If you notice any suspicious activity, immediately contact our customer support team or use the fraud reporting feature in our mobile app to lock your account and investigate the issue.

To close your account, please visit a branch or contact our customer service team. Before closing, ensure that all outstanding transactions (deposits, withdrawals, or transfers) are complete, and that the balance is zero.

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