Faq Questions

Explore Your Questions.

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A: You can open an account online via our website or by visiting your nearest SLMB branch. All you need is a valid ID, proof of address, and a recent photo.

A: Immediately contact our 24/7 Customer Support or use the SLMB app to temporarily freeze your account or card.

A: Click on “Forgot Password” on the login page or app to reset your password securely.

A: Many local transfers are free, while international or interbank transfers may incur small processing fees. You can view our Fees & Charges page for details.

A: You can apply through the SLMB app, website, or visit a branch. Basic documents include your ID, income proof, and bank statements.

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Why Choose Us

Explore Why You Will Choose Us.

All-in-One Digital Banking

From opening an account to applying for loans—manage everything from your phone or desktop. SLMB’s digital tools are designed to keep your finances at your fingertips, wherever you are.

Personalized Financial Services

No two journeys are the same. Whether you’re saving, investing, or expanding your business, we tailor our solutions to match your needs and goals—every step of the way.

Rooted in Community, Driven by Innovation

Born in St. Louis, we understand the value of people-first banking. We support local growth while investing in the latest technologies to give you smarter, faster, and more secure financial solutions.

Real People. Real Support.

Say goodbye to long waits and hello to human help. Our customer care team is available 24/7 to guide you, assist you, and make banking feel personal again.

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